Our Services
Consumer Application Support
Using Bravada for application support refers to the practice of engaging us as an external service provider to manage and maintain your organization's software applications. This can include providing technical support, troubleshooting issues, and ensuring that applications are running optimally. When an organization contracts with Bravada for its application support, we handle the day-to-day tasks involved in supporting its software applications. This may include providing helpdesk services to end-users, monitoring system performance, maintaining hardware and software systems, and upgrading software applications as needed.
There are several advantages to using Bravada for application support, including:
Cost Savings
Application support by Bravada can be more cost-effective than hiring and training an in-house team. With Bravada, you only pay for the support you need, and you don't have to worry about employee benefits, equipment, and office space.
Access to
Expertise
Bravada can provide access to experts who specialize in application support. We have experience working with a variety of technologies and can quickly resolve issues that your in-house team may not be able to handle.
Improved Focus
Application support by Bravada allows your in-house team to focus on core business activities. They can spend more time on strategic projects that can contribute to your company's growth and success
Increased Productivity
Contracting Bravada to provide application support, your in-house team can focus on their primary responsibilities. This can lead to increased productivity and better overall performance.
Help Desk and Dispatch Support
The main goal of help desk support is to provide timely and effective solutions to customer or employee problems to minimize downtime and ensure that the user can continue to use the product or service as intended. Help desk support may be offered through various channels such as phone, email, chat, or a dedicated online portal.
Bravada help desk support and dispatching services can offer several advantages for businesses, including:
Reduced Risk
By using Bravada's services, businesses can transfer some of the risk associated with lead generation to the third-party provider. This can include risks related to hiring, training, and managing an in-house team, as well as risks related to compliance and data security.
Improved Quality
By contracting Bravada to perform these tasks, businesses can ensure that the leads they receive are of high quality and have a higher chance of converting into paying customers. Third-party providers have a dedicated focus on lead generation and are often more skilled at identifying and nurturing high-quality leads.
Access to Expertise
Third-party providers often have a deep understanding of lead qualification and appointment setting, which can lead to better results. They may have access to specialized tools and technologies that can streamline the process and improve outcomes.
Cost Savings
Using Bravada's services for these tasks can be more cost-effective than hiring and training an in-house team. Third-party providers have specialized skills and resources, which can lead to more cost-effective results.
Upselling Customers and Converting Partial Data
Upselling is a sales strategy where a seller offers customers an opportunity to purchase additional or more expensive items that complement or upgrade their initial purchase. This technique aims to increase the total value of the transaction and improve customer satisfaction. Upselling is often achieved through personalized recommendations, bundling, and highlighting the features and benefits of the upgraded product. It is important to ensure that the upsell offer aligns with the customer's needs and budget and provides genuine value.
Using Bravada's services for upselling and converting partial data into buyers can have several advantages for a business, including:
Increased efficiency
Contracting Bravada's services allow a business to focus on its core competencies while the we handle the upselling and conversion tasks, resulting in greater efficiency and productivity.
Scalability
Bravada's services can provide businesses with the flexibility to scale their sales and marketing efforts up or down based on demand, without having to worry about hiring and training new staff.
Access to technology
Bravada often has access to the latest technology and tools to optimize their sales and marketing efforts, which can lead to better results.
Improved customer experience
Bravada can often provide a better customer experience through personalized interactions and targeted marketing efforts, which can increase customer satisfaction and loyalty.